DON’T PROHIBIT BAD CUSTOMER REVIEWS – It’s now illegal

The federal Consumer Review Fairness Act of 2016 goes into effect on March 14, 2017. This law prohibits any agreement that restricts consumers from posting negative reviews online.

ONLINE REVIEWS - Pitfalls for positive and negative reviews

 Positive online reviews can be great, and for some, critical, for their business. Negative reviews can be very harmful and sometimes devastating. Therefore, unfortunately, there is a great temptation for some parties to tamper [...]

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